Returns are accepted within 30 days of purchase:
If you are looking to return or exchange your order for whatever reason, we are here to help! We offer free returns within 30 days of purchase. Your satisfaction is our first priority. Our returns, exchange, and refund policy are designed to protect you as a consumer.
. Upon receipt of your order, if you are not completely satisfied, please contact IGuard’s customer service 1-833-448-2731, within 30 days of purchase for a refund or replacement.
. A Return Merchandise Authorization (RMA) number will be issued, and a prepaid return label.
. When requesting a refund, your original credit card will be credited once your return is processed. If using a prepaid gift card such as Visa or Mastercard, please retain to ensure proper credit.
Return requirements:
. Return product within 10 days of receiving your RMA with RMA number on outside of returning package. Product returned without the RMA number on outside of returning package, or past the 10 days deadline will not be accepted for refund or exchange.
. All returns must be sent back unopened, and/or in its original packaging, undamaged, and no visible signs of wear or use.
. Refund will not be issued for any damaged or missing parts.
. If you purchased a faulty or incorrect item(s) upon receipt, we will gladly exchange the item(s). Prior to returning any items, please contact IGuard’s customer service, at 1-833-448-2731 to troubleshoot the problem.
. Please do not send your returned purchase to the manufacturer.
